Return Goods

Custom made items cannot be returned unless the item was received defective, damaged, or broken.

Customers are responsible for all return shipping charges. Returned products must be shipped back to the original manufacturer warehouse. We recommend that customers obtain a tracking number and shipping insurance to cover any potential damage or loss of the product by the shipper during the returns process. To better ensure timely processing of refunds, we request customers to forward tracking information for return to our customer service department, so we may confirm receipt by the manufacturer.